Pilot E-Store

Site Security:

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Ordering online at PiloteStore.com is safe and easy – guaranteed! Our secure servers will protect your information using the most advanced encryption and firewall technology throughout the ordering process. Our Web site protects the security of personal information transmitted to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us using a unique session key. These layers of privacy protection ensure that information cannot be viewed even if intercepted by unauthorized parties.

Fair Credit Billing Act:

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If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company cannot hold you liable for more than $50 in fraudulent charges to your account. With PiloteStore.com, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account if those charges result from an order you've placed on our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.
 

Use of Information We Collect:

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At PiloteStore.com, we know that your online privacy is as important to you as the products, prices, and customer service we provide. We posted this privacy notice in an effort to answer your privacy-related questions, and to demonstrate our adherence to the privacy practices commonly found at the most reputable and consumer credited online companies.

While shopping on the PiloteStore.com site, we ask you to provide information using online forms. We use this information to process your order, contact you regarding your order, or to answer any questions/concerns you might have expressed. We will not sell, or share any of your personal information to any outside parties, except as outlined in this policy.

When you purchase something from us we send your credit card information, name, billing address and the order dollar amount to your credit card company for authorization and approval. Your name, telephone number and shipping information must be provided to third party shippers such as FedEx to deliver your package.

Some of the products that we sell require us to provide your name, address, phone number and product serial number to the manufacturer or third party service provider that requires this information to activate the service. These third party service providers have their own privacy policies which are not controlled by PiloteStore.com.

We reserve the right to release personally identifiable information if required by law or to comply with a judicial proceeding, court order, or legal process, and when we believe it is necessary for fraud protection or credit risk reduction.
 

Use of Cookies:

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We customize and personalize certain Web page content based upon your browser type and other information provided by a “cookie". A cookie remembers information about a visitor from one page to the next and from one visit to the next. A cookie does not contain any of your personal information, and is only a "trigger" that retrieves information when you visit our site.

As an example, cookies enable us to provide better service to you by maintaining your shopping cart between visits so that you are not required to enter each of the items again. On most Internet browsers, the cookie function can be turned off, and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our website if you use this software but you will be unable to use our shopping cart to purchase items online.
 

Aggregate Information:

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When a visitor comes to our website we collect information about the visitor's computer such as its IP address, operating system and browser software, click-stream information such as the address (URL) of the web site that directed you to our site, which pages and the order in which they were visited on our site for the purpose of assessing our site traffic and the effectiveness of the content. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and to develop featured programs and content that will be of interest to all our visitors.
 

External Links:

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Our web site may contain helpful links to other websites, such as the manufacturer or product review websites. We are not responsible or liable for the privacy practices or content found on these websites.
 

Special Promotion Emails:

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You may choose to receive special promotion emails during the order checkout process on our website, or by providing your email address in the “Receive Pilot eStore Emails" box found on the right side of our home page. If you no longer wish to receive our promotional emails, you may opt out by logging into your PiloteStore.com account. Please recognize that by unsubscribing, you'll miss our exclusive offers and notices on special savings.
 

Children's Online Policy:

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PiloteStore.com sells merchandise intended for purchase by adults. In accordance with the Children's Online Privacy Protection Act, PiloteStore.com will not knowingly collect personal information on the internet from children under the age of thirteen. When placing an order on the PiloteStore.com website, you are affirming that you are an adult. Users under the age of thirteen must ask a parent or guardian for assistance while placing an order online.

PiloteStore.com will always remain committed to protecting your privacy online. We may change our Privacy Policy at any time. When such a change is made, we will post the revised Privacy policy on our website.
 

Copyright and Trademarks:

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This site is owned and operated by PiloteStore.com. Unless otherwise specified, all materials appearing on this site, including, but not limited to text, site design, logos, graphics, icons, images, audio, video clips, software, and accessories used on the site as well as the selection, assembly and arrangement thereof, are the sole property of PiloteStore.com. You may use the content of this site only for the purpose of shopping on this site or placing an order, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from PiloteStore.com. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

The trademarks, logos, custom graphics, and service marks displayed on this site are registered trademarks of PiloteStore.com. All other trademarks or service marks are property of their respective owners. The use of any PiloteStore.com trademark or service mark without our express written consent is strictly prohibited.
 

Website Disclaimer:

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This website and the information provided herein are provided on an “as is" basis. Neither PiloteStore.com nor its parent company, affiliates, nor each of their respective officers, directors, employees, and agents, warrant that the use of the PiloteStore.com site will not be interrupted or error-free, nor do we warranty the accuracy, validity, completeness or reliability of the content provided on the site.
 

Warranty Disclaimer:

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We make no representation or warranty of any kind, whether expressed or implied, including but not limited to, implied warranties of merchantability, non-infringement, or fitness for a particular purpose. All items purchased from our store are accompanied by a manufacturer warranty, unless indicated otherwise. You acknowledge that any warranty in connection with all products or services offered on our site is solely provided by the manufacturer or supplier of that product or service. For warranty information and/or assistance, please check the documentation supplied with the product or contact the manufacturer.
 

Shipping Disclaimer:

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We will make every effort and use every good measure to deliver your order on time. PiloteStore.com will not be responsible for any delay of the shipment during transit, for reasons including but not limited to, negligence by the shipping carrier, employee strikes, and weather.
 

Limitation of Liability:

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Under no circumstances, shall PiloteStore.com or its associates be liable for any direct, indirect, incidental or consequential damages, that result from your use of or inability to use the PiloteStore.com site, or from products or services offered on the site, including but not limited to your reliance on any information obtained from the site or the use of products or services offered on the site, that results in mistakes, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance, damage to equipment, and/or personal injury or death. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
 

Product Description/Images:

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Product descriptions and images displayed on our site are for quick reference only. PiloteStore.com is not responsible for changes or variations in product specifications and/or physical appearance. Although we do our best to ensure that all product information is up-to-date and accurate, there are circumstances which can cause the information on our website to be listed incorrectly or become outdated without our immediate knowledge. This includes but is not limited to preliminary specification supplied by the manufacturer in error, new versions or revisions, color deviations, retail package alterations and other variations that may be considered inconsequential by the manufacturer. PiloteStore.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, PiloteStore.com is not responsible for misleading information displayed on our site. If you discovered an error; please contact us and we will correct it.